Last modified: May 4th, 2025

Product: Runteller App and Runteller SDK

Terms and Condition

Please read these Terms and Conditions (“Terms”) carefully before using Runteller, a payment service platform owned and operated by 3Lyondot Limited (“we” , "us" or “our”).
By registering, accessing, or using Runteller services, you agree to be bound by these Terms. If you do not agree with these Terms, you must refrain from using our services.

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  • Definitions

    • Runteller: A proprietary and patented offline-first financial platform that enables individuals and businesses to perform secure online and offline financial transactions using various device-to-device communication technologies.

    • User: Any person or business entity that has registered for or uses any service provided via the Runteller platform.

    • Offline Transaction: Any transaction executed without real-time internet access, transmitted using encrypted SMS, Bluetooth LE, NFC, QR, or ultrasonic sound.

    • Online Transaction: Transactions processed through the internet via our API or in-app wallet interface.

    • Value Added Services (VAS): Additional non-core services such as airtime purchase, electricity bill payment, cable TV subscription, and other digital utilities accessible through Runteller.

    • UTA (Unified Transaction Access): Our proprietary backend infrastructure that handles transaction certification, cash fingerprinting, balance verification, and audit trails.

    • SDK Software Development Kit provided by Runteller for integration with third-party financial or retail applications.

  • Eligibility and Account Registration

    You are eligible to use Runteller if:

    • You are at least 18 years of age and capable of entering into legally binding contracts.

    • You register with accurate, up-to-date, and complete personal or business information.

    • You agree to undergo any required identity verification (KYC/KYB) procedures.

    Account Types:

    • Personal Account: For individuals using Runteller for personal transactions. Upgradable to Business Account upon KYB documentation.

    • Business Account: For companies or merchants accepting payments or distributing funds. Requires KYB compliance.

    • POS Sub-Accounts: Linked devices under a Business Account used for physical transaction collection.

    We reserve the right to reject or suspend account registration if the information is incorrect, fraudulent, or violets any applicable regulations

  • Services and Functionalities

    Runteller provides access to the following services::

    • Peer-to-peer wallet transfers (online and offline)

    • Device-to-device transactions via QR, NFC, Bluetooth LE, soundwave, and SMS

    • Airtime and data purchase across supported telcos

    • Utility bill payments (PHCN, DSTV, GOTV, etc.)

    • Encrypted withdrawal tokens and receipt verification

    • POS-based merchant collections

    • Synchronization of offline transactions upon reconnection

    • Access to our SDK for third-party developers and partners

    We may, at our discretion, introduce new services or discontinue existing ones with prior notice where necessary.

  • Offline Transactions

    Offline transactions are a core feature of Runteller. These are initiated without internet using:

    • Encrypted SMS

    • NFC tap

    • QR scanning

    • Bluetooth handshake

    • Ultrasonic data transmission

    Conditions for Offline Use:

    • Users must preload wallets with sufficient balance

    • before initiating offline transfers.

    • Transactions are signed with tracking IDs using our patented system.

    • Transactions are irreversible once confirmed on both devices.

    • Users agree to sync their devices periodically to maintain ledger integrity.

    Runteller is not liable for failed offline transactions caused by device tampering, custom ROMs, or rooted/jailbroken devices.

  • User Responsibilities

    As a Runteller user, you are responsible for:

    • Safeguarding your mobile device and login credentials.

    • Keeping your transaction PIN confidential.

    • Not sharing OTPs, withdrawal tokens, or signed transaction data with third parties.

    • Monitoring your transaction history and immediately reporting unauthorized activity.

    • Using the service in compliance with all applicable financial, anti-money laundering (AML), and counter-terrorist financing (CFT) laws.

  • Transaction Fees, Limits, and Settlements

    • We reserve the right to set, review, and adjust fees for transactions.

    • Fee tables are available in-app and are subject to periodic updates.

    • Wallet funding and withdrawals may be subjected to limits based on your KYC/KYB level.

    • Offline transactions are queued and settled upon synchronization.

    • Business Account settlements are processed within a maximum of T+1 working day after reconnection.

  • Data Privacy and Security

    Runteller is committed to protecting your data under NDPR, Nigeria's Data Protection Act, and other international standards including GDPR.

    • All user data is encrypted both in transit and at rest.

    • Transactional SMS is encrypted using in-house cryptographic protocols.

    • User location, device ID, and transfer metadata may be logged to prevent fraud and unauthorized duplication.

    • We do not sell or share user data with third parties without explicit consent except as required by law or for service delivery purposes.

    Please review our Privacy Policy at https://runteller.com/privacy-policy.html for more details.

  • Intellectual Property Rights

    Runteller is a patented invention developed by 3lyondot Limited. All intellectual property rights in the platform, SDK, designs, logos, transaction model, chunked-cash logic, and Unified Transaction Access system belong to 3lyondot Limited. Users and third-party partners may not:

    • Reuse or resell platform logic.

    • Reverse-engineer or clone the platform.

    • Develop competing platforms using Runteller source components.

    We reserve the right to enforce our rights against unauthorized duplication or distribution.

  • Data Protection Officer and Compliance

    3lyondot Limited has appointed a Data Protection Officer (DPO) who oversees all privacy and compliance matters.
    We maintain internal compliance processes including:

    • AML/CFT policy adherence

    • Periodic penetration testing and audit logging

    • Vendor security assessment

  • Termination, Suspension, and Account Closure

    We may suspend or terminate your access if:

    • You breach any part of these Terms

    • Your account is linked to fraudulent, suspicious, or unlawful activities

    • Directed by a court or regulatory authority

    You may request account closure at any time via support, subject to final balance settlement and security verification.

  • Modifications to Terms

    We may revise these Terms periodically to reflect regulatory changes, new features, or risk mitigations.

    • Updated Terms will be posted in the app and via email or SMS.

    • Continued usage after notification implies acceptance of the updated Terms.

  • Contact Information

    For general inquiries, support, or compliance questions, reach us via::

    • Email: support@runteller.com

    • +234 809 229 3336

    • Address: Hs4, L-close 2nd Ave. Efab Global Estate Mbora 2. Abuja. FCT

  • By continuing to use Runteller, you confirm that you have read, understood, and agreed to these Terms and Conditions in full.